Terms & Conditions
Effective Date: July 19, 2025
Welcome to Futura Goods. These Terms and Conditions (“Terms”) govern your access to and use of our website https://futgds.com and any purchases made through it. By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.
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1. General
•The website is owned and operated by Futura Goods.
•We sell electronic products online to customers in the USA, Canada, Europe, and Australia.
•These Terms may be updated from time to time. It is your responsibility to review them periodically.
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2. Eligibility
By using this Site, you confirm that:
•You are at least 18 years old, or you have the legal authority under your local laws to enter into a contract.
•You provide accurate, truthful, and complete information when placing an order.
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3. Products & Orders
•All products listed are subject to availability.
•We reserve the right to limit the quantity of products per customer or cancel any order at our sole discretion.
•Prices are listed in USD unless otherwise specified and may change without notice.
•By placing an order, you agree to pay all charges and applicable taxes.
•Confirmation of an order does not mean it has been accepted—we reserve the right to cancel or refuse any order for any reason.
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4. Payments
•Payments are securely processed through Stripe.
•We do not store your credit card information.
•You agree to provide valid and up-to-date payment details at checkout.
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5. Shipping & Delivery
•We ship internationally to selected countries (USA, Canada, EU, Australia).
•Shipping costs, delivery times, and available options are displayed at checkout.
•We are not responsible for delays caused by customs or courier services.
•Customers are responsible for any applicable customs duties or import taxes.
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6. Returns & Refunds
•You have the right to return most items within 14 days of delivery, provided the product is unused, unopened, and in its original packaging.
•To initiate a return, contact us at info@futgds.com.
•Refunds are issued to the original payment method once the returned item is received and inspected.
•Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
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7. Warranty & Defective Items
•Most products are covered by a 30-day limited warranty unless otherwise stated.
•If you receive a defective or damaged item, please contact us within 7 days of receipt with photos and a description.
•We may offer a replacement, store credit, or full refund depending on the situation.
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8. Intellectual Property
•All content on this Site, including logos, product images, descriptions, and designs, is the intellectual property of Futura Goods or our partners and may not be used without permission.
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9. Limitation of Liability
•Futura Goods shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
•Our liability for any claim shall not exceed the amount paid by you for the product in question.
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10. Governing Law
These Terms are governed by and construed in accordance with the laws of the country or region where Futura Goods is based, without regard to conflict of law principles.
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11. Contact Information
If you have questions about these Terms, please contact us at:
Futura Goods
📧 Email: info@futgds.com
🌐 Website: https://futgds.com
📦 Shipping Policy
Effective Date: July 19, 2025
Thank you for shopping at Futura Goods. We aim to provide fast and reliable shipping to all our customers. Please read our shipping policy carefully.
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1. Shipping Destinations
We currently ship to:
•United States
•Canada
•European Union countries
•United Kingdom
•Australia
If your location is not listed, please contact us before placing your order.
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2. Processing Time
•Orders are processed within 1–3 business days after payment confirmation.
•Orders placed on weekends or holidays will be processed on the next business day.
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3. Delivery Time
Estimated delivery times:
•USA & Canada: 5–10 business days
•Europe & UK: 7–12 business days
•Australia: 10–15 business days
Note: Delivery times may vary due to customs or carrier delays.
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4. Shipping Costs
•Shipping fees are calculated at checkout based on destination and weight.
•Free shipping may be offered on selected products or promotions.
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5. Tracking Your Order
•Once your order is shipped, you will receive an email with a tracking number and link.
•Please allow 24–48 hours for the tracking to update.
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6. Customs & Import Taxes
•International customers are responsible for any applicable customs duties or import taxes.
•We are not liable for delays or fees due to customs processes.
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7. Lost or Damaged Packages
•If your package is lost or arrives damaged, contact us immediately at info@futgds.com with your order number and photos if applicable.
•We will investigate and may offer a replacement or refund depending on the situation.
🔁 Refund & Return Policy
Effective Date: July 19, 2025
We want you to be fully satisfied with your purchase. If you’re not happy with your order, please review our return and refund policy below.
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1. Return Eligibility
We accept returns under the following conditions:
•The item is unused and in its original packaging.
•The return request is made within 14 days of receiving the order.
•The item is not a non-returnable product (e.g., software or digital downloads).
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2. How to Initiate a Return
To request a return:
1.Contact us at info@futgds.com with your order number and reason for return.
2.We’ll provide return instructions and address.
3.Return shipping must be paid by the customer unless the item was defective or incorrect.
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3. Refunds
•Once we receive and inspect your returned item, we’ll notify you of the refund approval.
•Approved refunds are issued to the original payment method within 5–10 business days.
•Shipping fees are non-refundable unless due to our error.
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4. Defective or Wrong Items
If you received a defective or incorrect item, please contact us within 7 days of delivery with photos. We will replace the item or issue a full refund at no extra cost.
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5. Exchanges
We do not offer direct exchanges. Please return the item and place a new order for the replacement product.
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6. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
•Check your bank or credit card account again.
•Contact your payment provider.
•If the issue persists, contact us at info@futgds.com